Why shop with NBX?

At NBX, there is nothing we can’t help you with.

Our staff is passionate about cycling and committed to delivering the best experience possible. Whether

you're looking for that perfect new bike, browsing the latest gear, or just need some friendly advice,

you can trust NBX Bikes to be there every step of the way. Be it bikes, parts, clothing, accessories, racks,

rentals, or a multitude of other great services, we are committed to providing you with sales

and service that go above and beyond your expectations. This is our promise to all NBX customers,

and we stand by it. Stop by one of our stores today and see the difference.

What we offer

SATISFACTION GUARANTEE Don't like it? Just bring it back!

  • If for any reason you are dissatisfied with your purchase, please bring it back for a store credit or exchange within 30 days.
  • This includes bicycles, parts, clothing, and accessories.
  • Bicycles qualify for a store credit or exchange within 30 days of purchase (as long as its has not been damaged)
  • Special Order items qualify for an in store credit or exchange


  • We guarantee to have the lowest prices on all bikes, parts, and accessories we carry
  • If you do happen to find a product we carry for a lower price at one of our New England competitors, we will match that price. Just show us the competitor's current ad or website upon purchase.
  • Our guarantee covers products only.


With every new bike purchased at NBX, you will receive some great free services that extend beyond the factory warranty

  • Free Tune up within 1 Year (from purchase date)
  • Free first fitting (level of fitting based on category of bicycle purchased)
  • Free 30-day adjustments: NBX will cover all break-in adjustments for the first month of riding (includes shifting adjustments, brake adjustments, slight wheel truing, etc) 
KID'S TRADE-UP PROGRAM because they're going to grow!
  • Purchase any new Trek kid's bike from our store (size 12” through 24"), and you can trade it up later to a larger size!
  • Simply bring it back to our store within 3 years and we will give you UP TO 40% of what you paid as a credit towards their next Trek bike!

MILITARY DISCOUNT thank you for your service!

  • Present your military I.D and receive a 10% discount on all regularly priced merchandise and services!

EXPRESS TUNE UP SERVICE get to the front of the line!

  • We offer a 48-hour guaranteed turnaround on all bicycle service. Stop by or call to schedule your express service today! Click here for more details