Electric Bike 

Service & Repair

 



Most of the components found on electric bikes are very similar to traditional bicycles. We are certified to work on any electric
bicycle equipped with a Bosch or Shimano STEPS electric bike system. Even if you did not buy the bike from NBX Bikes, we are happy to provide servicing to your Bosch/Shimano-equipped bike. Unfortunately, we do not have the equipment to work on bikes equipped with other systems. Additional labor may apply to flat tire repairs on rear wheel-motor equipped electric bikes, call us for details. We might still be able to service non-electrical components on ebikes without Shimano or Bosch systems, but please bring your bike in to verify

Repair Services by ebike Type

FULL SERVICE EBIKE REPAIRS

BOSCH or Shimano STEPS-equipped ebikes:

Warranty Support

Battery, Motor, Head Unit, Wiring Support

Full Tune-Up Services

emtb Suspension Service

Flat Repair

LIMITED EBIKE REPAIRS

ebikes equipped with NON-Bosch/Shimano components or with hub motors:

Shifting Adjustments

Flat Tire Repair - Call for details

Brake Adjustments

Safety Check

Cleaning and maintaining your ebike


Here's some quick tips for cleaning your ebike's electronic components. 

Learn how to get the most out of your lithium-ion battery and how to properly wash your ebike

LEVEL 1 TUNE-UP

EVERY 750 MILES 

(OR ANNUALLY)

$79.99

  • ebike Firmware update
  • •All fasteners torqued to spec
    • Cables and chain lubricated
    •Brakes adjusted
    • Derailleurs adjusted
    •Wheels lightly trued
    • Headset adjusted
    • Hubs Adjusted
    • Bike frame wash

48-hour turnaround available* Price includes labor only, parts additional

LEVEL 2 TUNE-UP

EVERY 1500 MILES

(OR ANNUALLY)

$129.99

Includes all Level 1 Tune-Up services plus:
  • ebike motor and battery inspection
  • Drivetrain Clean - All Drivetrain components are removed and deep cleaned in our parts washer. All grit and old grease is removed. Parts are washed then reinstalled, lubricated, and tuned
  • Includes labor only, parts additional

LEVEL 3 TUNE-UP

EVERY 3000 MILES

(OR ANNUALLY)

$269.99

- Cables and chain lubricated 
- Brakes adjusted 
- Derailleurs adjusted 
- Wheels radially and laterally trued
- Headset Bearings replaced/repacked*
- Hub Bearings replaced/repacked*
- All Cables/Housing replaced*
- Drivetrain deep cleaned in parts washer
- Bike wash
- Electronic Shifting Firmware updated (if applicable)
- Bosch/Shimano Electric Bike Firmware updated (if applicable)

Price does not include parts. Additional labor applicable for suspension and hydraulic brake service

ebike Suspension Service

Your suspension is constantly at work beneath you smoothing out the terrain, keeping your 
tires glued to the trail, and providing stability and confidence. We offer professional suspension 
services to keep yours running smooth season after season.

 

 

 

 

 

 

We offer in-house suspension services for most Fox and Rockshox Suspension

Free Estimates
Inspection & Installation
Fork Rebuilds
Fork/Shock Seals
Cleaning
Tuning

 


 

 

 

 

Recommended Suspension Service Intervals

FOX Suspension & Seatposts 
Every 125 Hours, Yearly, or whichever comes first
 
Rockshox Forks 
Lower Leg Service, 50 hours
Damper/Spring Service, every 200 hours
Reverb Seatpost, every 400 hours
 
Rockshox Shocks 
Air Can Service, 50 Hours
Damper/Air Can Service 100-200 hours
 

 

 

 

 

 

Extreme Conditions

FOX encourages riders to perform maintenance earlier than recommended above as needed when riding where trail debris is sprayed onto the fork or shock while on the trail:

  • Lift-accessed DH, or Park riding
  • Extreme Freeride
  • Extremely wet/muddy or 
  • dry/dusty environmental conditions

If you hear, see, or feel something unusual, stop riding immediately and contact a FOX Authorized Service Center for proper servicing

*For those who ride lift-accessed DH, Park, or Extreme Freeride or in extremely wet/muddy or dry/dusty environmental conditions where trail debris is sprayed onto the fork or shock while on the trail, FOX encourages riders to perform maintenance earlier than recommended above as needed. If you hear, see, or feel something unusual, stop riding immediately and contact a FOX Authorized Service Center for proper servicing.

Stop by NBX for a free repair estimate today!